At Somni, we work tirelessly to ensure that you receive your instruments safely and on time.
Below, we detail our delivery policy, including estimated delivery dates for the products you purchase:
Order Processing Time
After payment confirmation, your order will be processed within 1 to 2 business days.
Stock and Shipping
When it comes to handmade instruments, we ensure quality and take careful care of each piece that leaves our facilities.
This care with our production means that we do not always have all the instruments and their variations offered in stock.
- Instruments in stock: processing and shipping within 5 business days.
- Instruments in the production queue: we will contact you to inform you of the expected shipping time, which can vary from 15-30 days depending on the product. Rest assured that we will be working hard to always deliver our best!
Estimated Delivery Time
- Standard Shipping: Estimated delivery time is 5-10 calendar days depending on location.
Order Tracking
We will provide you with a tracking number so you can track the delivery status of your order.
International Delivery
For international orders, delivery times may vary depending on export and import procedures.
International orders may be subject to import taxes when they arrive in your destination country. Somni Sounds collects all national taxes and is not responsible for possible taxes when the order arrives in the destination country. Always be aware of import tax policies for your country.
Delivery Delays
If there are unexpected delays in delivery, please contact us so we can provide you with support and arrange contact with the carrier. All our shipments are shipped with insurance, protecting everyone involved.
Please note that delivery times are estimates and may vary depending on location and external factors. We will do our best to ensure that your order is delivered as quickly as possible.